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Solutions for local authorities

As a HM Government G-Cloud supplier and a Crown Commerical Services RM6017 supper, Unifiedpost Group is a trusted partner of local authorities.

Document distribution solutions

Solutions for your council's digital first agenda

Local authorities have a real opportunity to streamline their processes. With Unifiedpost Group, we make processes simple and smart. We create simple and smart processes for local authorities using multichannel solutions. Our multichannel communication solutions transform processes to benefit businesses and the community.

Your council can benefit from communication solutions such as our multichannel communications portal, to digitalise your customer documents and to provide your citizens with the options to self-serve and self-pay. You will have the tools to streamline your business processes, enhance your customer experience and accelerate your customer payments.

Sound like a simple and smart solution for you? Find out more about our solutions today and partner with us as a HM Government G-Cloud Supplier and a Crown Commercial Service RM6017 supplier.

What are the public sector benefits?

Benefits for your local authority and community

Keep your current ecosystems

We’ll help you realise the potential of a multichannel citizen communications solution, that will interface with your current systems such as Capita Civica, Information at Work and Northgate for example.

Reduce costs

Through a digital communication solution, reduce the cost and time spent on manual communication distribution.

Give your community the choice

Your members can self-serve, self-pay and choose how they would like to be communicated with – portal, email, mobile app, SMS and post.

Document solutions for every need

Send your documents to us in any format and any quantity, and then we will process and distribute them for you.

Free up internal resources

With automated reporting and digital archiving utilised across all departments, less time is spent on manual, repetitive tasks.

Standardise documents and communications

Improve efficiencies through consolidation by standardising your chosen templates and fixed attachments across your entire council.

Your council's digital agenda

Multichannel communication solutions

Benefit from your own branded multichannel communication portal where you can digitalise all documents and notify your customers of any new communications.

Provide your citizens with a customer-centric solution that gives them the choice of how they want to be communicated with – via portal, email, mobile app, SMS and traditional print and post.

Include all types of communication within your portal:

Council tax bills

Landlord communications


Benefit notifications

Waste management updates

“Following a successful tender exercise Unifiedpost Group was the preferred supplier to help Revenues and Benefits services strengthen their resilience by offering Cheshire East an established and reliable hybrid mail solution. We have developed a strong working relationship with Unifiedpost Group during a difficult period, implementing the contract during COVID and developing bespoke functionality for Cheshire East i.e. Signed For, etc.”
Cheshire East Council
View a demo

Interested in a solution for your local authority?

Get in touch to find out more about our local authority services and see a demo for yourself.

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