English
Securing identity and payment authorisation.
Banqup ID identifies individuals and validates payments.
Existing as a free downloadable app, Banqup ID aims to identify individuals online in a secure and trustworthy way.
Use your Banqup ID to identify yourself. Use an existing strong digital identity or identity document such as your passport. Use alongside a short video recording to first get started.
Then you’re good to go! Use your Banqup ID app and new Banqup ID account on the go and start using your Unifiedpost Group applications and payment approvals.
Create and use a strong digital ID.
Authenticate access to Unifiedpost Group applications.
Authorise and validate your Unifiedpost payments.
When requested to use your Banqup ID, click the ‘Create Account’ link.
A QR code will appear on screen.
Download the Banqup ID app. Using your app, take a picture of the QR code.
The app will then ask for your identity document, such as your passport.
Using the app, scan your passport.
Validate your passport by taking a selfie.
Once your passport and selfie have been matched you can start using your Banqup ID account.
What did other users wonder?
Banqup ID is a service that allows Unifiedpost Group customers to create a verified account that allows them to identify and authenticate themselves when using Unifiedpost Group applications.
The app is currently available for smartphones that have a camera and the following operating systems:
To create a Banqup ID account, we verify your personal information. This personal data is then only shared with other Unifiedpost services that have a clear purpose, for example, based on the laws on onboarding payment services. Any other Unifiedpost service that you identify with will only have access to your name and email/mobile number. When you decide to use a Unifiedpost service, you will always be asked to approve any data shared with that service.
First check to make sure you have entered the correct mobile phone number. Then, if you have still not received the code after 10 minutes, tap on 'Didn’t receive a code? Send again.' If that does not solve the issue please contact our service desk (via the contact form below).
There is no automated procedure for this yet. Please contact our service desk (via the contact form below) who will help you transfer your account.
There is no automated procedure for this yet. Please contact our service desk (via the contact form below) who will help you recover your account.
Open the app and click "View profile". Choose Settings (top right), where you will find an option to delete your account.
If you're using an Android device, make sure that all developer options are switched off, including the USB error reporting. You can adjust this option in 'Developer options' in 'Settings'. Also, make sure that your device is not 'rooted'. If the operating system is an Android variant other than the one that was shipped with your device, then the Banqup ID app may not be installable because of security reasons.
If you are using iOS, your device must not be 'jailbroken'.
If the problem persists, please contact our service desk (via the contact form below) with information about the manufacturer and model of your device and the version of your device's operating system.
Banqup ID's privacy notice can be found on this page.
