English
Mission
As a Technical Partner Customer Success Manager, you play a key role in acting as a liaison between partners (resellers or business providers), their end customers, and the Banqup ecosystem. You combine expertise in partner and customer success, business acumen, and technical skills to ensure successful integration, rapid adoption, and sustainable use of our digital solutions.
Banqup develops and markets the jefacture.com solution in France on behalf of ECMA, the satellite association of the Order of Chartered Accountants. This is a PDP-approved invoice and payment management platform.
You understand both the commercial challenges of partners and the technical and organizational aspects of digital document flows, invoicing, and financial management. You know how to transform complex questions into clear and practical solutions, and you actively support partners and customers to optimize the use of our platforms.
You work in close collaboration with the sales, business development, product, and implementation teams, playing a key role in strengthening customer satisfaction, partner engagement, and sustainable growth.
Responsibilities
Here is what we expect from you:
At Banqup Group, our mission is to simplify and optimize business operations by helping companies build strong digital links with their customers and suppliers. We are a leading financial technology company that simplifies and automates business processes through our innovative digital solutions. Our platform connects businesses to their customers, suppliers, and financial institutions, enabling seamless electronic document processing, invoicing, payment services, and administrative flows.
Our open cloud-based network, which brings together consumers and organizations of all sizes and backgrounds, promotes collaboration, digital exchanges, document sharing, payments, and cash flow optimization. It also allows us and our partners to create complementary data-driven services to support organizational growth.
Within our trusted network, we provide every verified participant with the tools needed to digitize and automate their business processes, including order-to-cash and procurement-to-pay processes. These tools include smart mobile and web applications, software integrations, and fully documented APIs.
Our vision is to become the reference digital platform for administrative, financial, and payment management, as well as for communication between stakeholders. Through cutting-edge technologies and a customer-centric approach, Banqup Group allows companies to focus on their core business while we take care of the complexity of their financial and administrative processes.
Visit our website at https://www.banqup.com/ for more information.
We are looking for candidates who possess the following qualifications:
We offer a market-consistent gross salary reflecting your skills and experience. We also offer flexible hours with 2 days of teleworking to allow our employees to balance professional and private life, additional health insurance, meal vouchers and mobile subscription.
Banqup Group offers an increasing number of services that require high trust from its customers. Consequently, all positions within its companies are subject to a background check. For most positions, this is simply an identity and diploma verification. For other positions, we may also need to check your criminal record and professional history.
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. As an equal opportunity employer, we welcome applications from all backgrounds. Guided by the OECD Responsible Business Conduct and UN Human Rights principles, we are dedicated to ethical practices and making a positive impact through our innovative solutions.
