Inside sales & Business Support Officer

About the job

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Mission

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At Unifiedpost, we are seeking a motivated and customer-oriented Inside Sales & Business Support Officer to join our Corporate Sales team. This role is crucial in providing both administrative support and driving inside sales activities. We are looking for a candidate with strong sales acumen to contribute to a leading fintech company that simplifies and automates business processes through innovative digital solutions. This role is ideal for an experienced professional or a driven starter eager to grow within a dynamic environment.

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Responsibilities 

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This is what we expect of you:

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• Sales Support: You assist the Corporate & Partner Sales teams in various stages of the sales process, from lead generation and qualification to contract preparation, follow-up, and account management.
• Customer Relationship: You maintain and update customer information in our system, ensuring accuracy and completeness.
• Communication: You act as a key point of contact for external inquiries, providing timely and professional responses.
• Administrative Tasks: You handle administrative tasks such as preparing sales reports, presentations, and other relevant documentation.
• Order Processing: You manage the processing of customer orders, ensuring accuracy and efficiency.
• Problem Resolution: You address customer and partner issues and escalate complex problems to the appropriate teams for resolution.
• Process Improvement: You identify opportunities to improve sales support and inside sales processes and contribute to overall team efficiency.
• Collaboration: You work closely with various departments, including sales, marketing, and operations, to ensure seamless customer experience.

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About Unifiedpost

At Unifiedpost Group, our mission is to make business easy and smart by helping organisations build strong digital connections with their customers and suppliers. We are a leading financial technology company that simplifies and automates business processes through our innovative digital solutions. Our platform connects businesses with their customers, suppliers, and financial institutions, enabling seamless electronic document processing, invoicing, payment services, and administrative workflows.

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Our cloud-based open network of consumers and organisations - small or large, local or global - promotes collaboration, digital interactions, document exchanges, payments and cash flow optimisation. It also enables us and our partners to create additional data-driven services to help organisations grow.

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In our trusted network we equip every verified participant with the right tools to digitise and automate business processes including order-to-cash and procure-to-pay processes. Those tools range from smart mobile and web applications over software integrations all the way to fully documented APIs.

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Our vision is to become the leading digital one-stop shop solution for administrative, financial, and payment processes and communications between parties. By leveraging cutting-edge technology and a customer-centric approach, Unifiedpost Group empowers businesses to focus on their core activities while we handle the complexities of their financial and administrative processes.

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Take a look at our website https://www.unifiedpostgroup.com/ for more information. 

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We would be happy to see

We are looking for candidates who have:

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• A Bachelor's degree in business administration, or a related field.
• For driven starters: A strong interest in sales and a demonstrated ability to learn quickly.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.   
• Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
• A customer-centric mindset with a focus on providing exceptional support.   
• A proactive and problem-solving attitude.
• Fluency in English and Dutch. Proficiency in French is a plus.

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This is what you win

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We offer a market-conformed gross salary that reflects your skills and experience. Furthermore we offer an insurance package (hospitalization, guaranteed income and pension benefits) and a company car including fuel- or charging pass. We provide a net expense allowance, additional vacation days and flexible hours with home based- working possibilities to allow our employees a healthy work- life balance.

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Unifiedpost Group is offering more and more services that require a great deal of trust from our customers. As a result, all roles within any of the companies of the Unifiedpost Group are subject to some form of a background check. For most roles, this will involve a simple identity and degree verification. For other roles, we might be required to also verify your criminal record and employment history.

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We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. As an equal opportunity employer, we welcome applications from all backgrounds. Guided by the OECD Responsible Business Conduct and UN Human Rights principles, we are dedicated to ethical practices and making a positive impact through our innovative solutions.